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If you are interested in any of our itineraries or products please contact us by e-mail regarding any questions you might have. We will also be able to tell you if your chosen trip is really for you, considering your physical ability and interests you might have. Please check our section “frequently asked questions” on additional information. Once you have decided to join us in Mongolia, we will require a non-refundable deposit equivalent to 30% of the trip fee to guarantee your place. The full trip fee has to be paid latest 1 month before the scheduled departure date. Payment has to be made by direct bank transfer (wire transfer) to our bank account in Mongolia. Once you have paid the full trip fee but decide not to participate in the trip, your trip fee less the deposit will be refunded to you if you notify us the latest 21 days before the trip commences. Within 21 days before the commencement of the trip, no refund will be given. If we have to cancel the trip, your trip fee and your deposit will be refunded to you within 14 days of trip cancellation, regardless the reason why the trip needed to be cancelled. Medical insurance/evacuation cover We cannot accept you on any of our trips without a full medical insurance including evacuation cover. This has to include evacuation from any point within Mongolia by helicopter/aircraft to Ulaanbaatar. This is in your own interest and we require proof of purchase. International SOS has a clinic both in Ulaanbaatar, Mongolia and Beijing and provides various evacuation plans. Medical history form, risk acknowledgment form and personal information form At the time of booking, we require you to fill out these three forms. The information contained is confidential and will only be used for the stated purpose regarding your trip. These forms are intended to give us a better understanding of your specific needs, tell us something about your background and make you aware of the level of risk you are signing up to. These forms can be downloaded by clicking on the links below but can also be sent to you via postal mail if you wish. Personal Information Form Medical Background Form Risk Acceptance Form Single supplement Please contact us if you prefer a single supplement. In Ulaanbaatar you would occupy a room by yourself, while camping you will have your personal tent. Please note that it is not always possible to have a single supplement while staying in ger camps and guest houses. This varies from itinerary to itinerary and needs to be decided on an individual basis. Contact us for details if required. Visas Most nationalities need a visa to visit Mongolia, American nationals do not need a visa for Mongolia. Visas can be acquired at any Mongolian consulate or embassy abroad. Visas are normally valid for 3 months after the date of issues. This means that you should not get your visa earlier than 2 months before your trip. Visas cannot be issued any more at the airport in Ulan Bator, even with an invitation letter from us. If you are transiting through Beijing, most European nationals do not require a visa if you connect internationally the same day. However, be aware that some airlines do not know this rule and won’t let you board your flight to Beijing without a visa. Check with both, your local Chinese embassy and the airline you are flying with. |
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